Go ahead and try your luck on those 50 free spins offered for signing up with them. What slot? Big Bass Bonanza? Sure. Why not.
But, I don’t think you’ll hit it big. I have more probability of getting my hairline back, than you winning that jackpot. Yes, the odds are that crazy.
EnergyCasino has been around the block
In fact, EnergyCasino has been online since 2013. I tried to find out the name of the “person” who owns it. But couldn’t. That’s OK because it’s at least regulated. Both by the MGA and the UKGC; though the company it operates under, goes back to some offshore entity by the name of Probe Investments Limited.
EnergyCasino has been around for over a decade, but the owner is more mysterious than a slot machine’s payout pattern.
It’s like asking, “Hey, who’s running this place?” and getting a reply like, “Don’t worry, it’s regulated… kinda.” Meanwhile, Probe Investments Limited sounds less like a casino operator and more like a villainous corporation in a sci-fi movie.
The best part is they aren’t shy about publishing their office address. May be I ought to head out there and pay them a visit. Say hello. May be they’ll give me extra bonus. Interested in knowing where they are? If you’re in Malta, why not ring the bell at Suite 109, Level 4, Sir William Reid Street in Gzira.
This casino is particularly known for Microgaming and NetEnt games; and these two companies focus on high volatility titles
Both providers are known to cater for HNWI gamblers. In other words, people with deep pockets who don’t mind spending thousands of dollars every day on spinning those slot machines.
For example, Microgaming’s Mega Moolah and NetEnt’s Mega Fortune are well-known for their multi-million dollar progressive jackpots.
Not just this, Microgaming offers private live dealer tables through its live casino suite, catering to high-stakes players and NetEnt’s high RTP games and exclusive high-limit tables make them appealing to wealthy gamblers looking for better odds.
So basically, Microgaming and NetEnt are like the VIP lounges of online casinos – where the rich get better odds and private tables while the rest of us are stuck in the metaphorical food court playing penny slots.
Guess it pays to have deep pockets… literally. Meanwhile, the average player is just hoping their $20 deposit lasts longer than a cup of coffee.
I wouldn’t be too far off the chart if I were to say that EnergyCasino is a place where the rich come over to become poor. Bet big and then lose big too. 😉
They focus on Europe
I did a SEMRush on them. Seems Hungary and Poland are their biggest markets. I can’t blame them.
For example, in 2025, the total gambling market in Hungary is projected to generate revenues of approximately US$1.60 billion. And in Poland where just the illegal gambling market pulled in $6.76 billion USD (approximately PLN 26 billion) in 2023; you can see why so many betting sites – notwithstanding EnergyCasino – would be so enthusiastically inclined into tapping these countries.
Only one thing that sort of irks me is the lack of ability to deposit or withdraw using cryptocurrencies. Sure, I know the reason. The UKGC and the MGA rules prohibit its use.
But, if this is something you care about, I would recommend checking out my Wild Casino review. They accept crypto and I have personally won and lost $11k at this place.
I contacted their support through email. I must say it was slow
The questions were answered, but the time it took to respond – more than a day – would make anyone lose interest. And this was pre-signup stuff. I wonder how they would act up, if I had a real account issue.
That’s like walking into a restaurant, asking for a menu, and the waiter comes back a day later like, “Oh, you still here?”
If they’re this slow before you’ve even given them money, imagine trying to get a withdrawal – might as well send a carrier pigeon and hope for the best.
Their Trustpilot ratings are poor too
Stand at 2.3 out 5.0 based on 422 reviews. If it were a dozen or so people providing a feedback, I would give them the benefit of the doubt. But, over 400 people reviewing them is a large-enough sample size.
Here’s one from Canada. This person gave EnergyCasino a 1-star rating:
Verification process sucks! Waiting forever. The legal way to do the verification is to do it on 1st deposit on our side. Like what other casino does they verify you first on your first deposit so that you can withdraw anytime you want on our side. This casino is under Malta avoid all under Malta. What all people’s review on this casino is true. So please read all reviews first before you register on all Malta casino including this. You can’t roll like a pro gambler here. They accused me that you violated the rules? Which I withdrawn first my real money went to 7k then I used there bonus offer, on that case I didn’t se I break any rules there. So be careful of this scamming style.
Roe Wynn Walang, Canada
Sounds like the classic “casino breakup excuse” – “It’s not us, it’s you… You didn’t follow the bonus rules.”
Meanwhile, the player is standing there like, “I thought we had something real…” while the casino slowly pushes the withdrawal request into the abyss.
Delaying the verification process is a typical tactic casinos employ to reject withdrawal requests. But to be fair, this case seems likely to be a “You did not follow the bonus rules.” He’s not very articulate about what really happened, so it’s hard to say who’s at fault here.
Here’s one from Finland. This one complains about their RTP being compromised:
Avoid this casino to the very end! I have been a customer of the casino for many years, and every deposit have gone very quickly, no matter what game you play and regardless of the bet. Return percentages are reduced in all games thanks to this casino! In the chat, they were constantly apologized that i’ve had bad luck and that gambling has its risks, but this is no longer a matter of bad luck, if the deposits made over the course of 4 years have always gone quickly and you won’t get even decent win for even once! I can’t help but wonder how such a scam facility could get an MGA license, the whole casino is a s*it.
Those of you who read this feedback, please send a message to MGA so that this casino can be permanently closed, this kind of scam will not work!
I haven’t experienced anything similar at any other casino, so based on this experience I can say that it’s absolutely f*cked up!
Even the customer service representatives can’t do else but lie, even though I know what is true and what is a lie!
I can’t really put the blame on EnergyCasino on this one too. You see they only lease games from their iGaming providers. I don’t think they have access to the backend of these slots.
No one does. Not even the company that coded it, unless it has specifically created a backdoor access to the their games. If they did, they would be caught fairly quickly, because it’s not hard to catch.
Like, I don’t believe for a second a company like Play’n GO would dynamically tamper with the RTP values of their slot titles like Book of Dead and Reactoonz. I mean if they did, it would be out in the open in no time.
If Play’n GO were secretly tweaking RTP values on popular slots, the casino community would be all over it in a heartbeat. It’d be like McDonald’s quietly shrinking Big Macs – people would notice, and there’d be riots.
When it comes to bonuses, EnergyCasino doesn’t offer anything out of the blue
It’s 100% match bonus up to €200 for anyone who’s interested. I must urge you to read their playthrough rules because from what I’ve read, that’s where most people seem to complain about them.
EnergyCasino’s bonus is basically like a “free” hotel breakfast – sounds great until you realize the fine print says you need to eat 50 pancakes before you can leave.
Sounds like one of those deals where the bonus looks good, but the playthrough requirements are where they get you. Definitely one for the “read the terms first, rage later” crowd!
Also, if you’re big on things like no deposit bonuses or just free gambling money in general, I’d suggest you read my CasinoMax review, a betting site for bonus lovers; though you should keep your hopes low on its overall service levels.
CasinoMax is like that friend who always shows up with free drinks but disappears when it’s time to split the bill. Free money is nice, but if the overall service is trash, it might not be worth the headache. Definitely sounds like a “take the bonus, cash out fast (if you can), and don’t get too attached” kind of deal.
It’s hard to say what I feel about EnergyCasino to be honest
On one hand, they’re as regulated as a good betting site can be. And on the flip side, it’s got a rather high number of terrible reviews by people complaining about them commandeering their valid wins; or delaying or rejecting withdrawal requests based on ID documents.
On paper, they check all the right boxes, but if too many people are waving red flags, it makes you wonder. It’s like a restaurant with a Michelin star but Yelp reviews saying, “They took my food back halfway through eating and asked for more ID.”
Might be one of those places where you tread carefully – small deposits, test withdrawals, and an exit plan if things start looking sketchy.
May be they need better people to handle their PR. I don’t know. If you do end up signing up at EnergyCasino, keep it slow. Test them first by depositing a small amount, and if you win anything, making a withdrawal request. If things go smooth, move on from there.
EnergyCasino needs a PR boost… maybe they should offer free spins and free therapy for frustrated players. “Congratulations! You’ve won 10 free spins and an apology for the last payout delay!”
Yeah, test the waters first – don’t go all in like you’re trying to impress James Bond at a high-stakes table. If you win and the withdrawal goes through smoothly, great! If not… well, at least you didn’t end up like that guy who “just needed one more spin” and is now Googling “how to make instant noodles taste like steak.” 😆